Independent AI help for New Jersey municipalities

Most municipal websites contradict themselves in a few places, and any AI agent you turn on will repeat whatever it reads there.

municontext checks a municipality's website and forms for information that disagrees and gets it fixed. Then it helps the governing body decide what AI should do for the municipality, with one tool working before the engagement ends. The work is led by Judah Zeigler, a former mayor of Leonia.

Video

A short introduction to municontext

The video is being finished.

It will play here once it's posted.

This video was made with an AI avatar of Judah Zeigler, with his permission.

The problem

What happens when AI answers from a website that disagrees with itself

Most of what residents ask the municipal building is informational: which recycling goes out this week, whether there's pickup on the holiday, when bulk pickup runs, how to pay or contest a ticket. Those questions land on a clerk's office that's often two to four people.

The large government software vendors now sell municipalities AI agents to answer those questions. Each agent answers from the municipality's own website and the documents posted on it.

Municipal websites tend to disagree with themselves. Three pages might give three different bulk pickup rules, an old fee schedule can stay posted for years, and a form can still name a department that was merged. That's normal for a site that grew one page at a time and is kept up by people with other jobs.

An AI agent reading those pages will repeat whichever version it finds, and it will sound sure of itself. So the first step is to find the contradictions and get them fixed. After that, the governing body can decide what it wants AI to do, in what order and under what rules.

Products and prices

2027 products and prices

Both are fixed in scope and price. The work happens in working sessions with your administrator and department heads.

Can be bought on its own

Website Accuracy Review

$7,500

With the administrator's permission, municontext reads your public website and the documents and forms posted on it, the way a resident's browser would. Every factual claim gets compared against the others: dates, fees, hours, rules and contacts.

What the municipality receives

  • A coverage table on page one showing which pages were read and which were blocked or skipped, with the reason. If less than 90% of the site could be read, no findings are issued and you get a scheduling note instead.
  • The top 40 findings, each reviewed by Judah, with both quotes, both links, and the page a resident is most likely to land on.
  • An inventory of every form, what it asks for, and where its instructions disagree with the website.
  • A list of pages that look out of date, sent as questions for staff to confirm rather than as findings.
  • A resident test: 25 questions residents commonly ask, answered only from your site. Your clerk marks the correct answers in a 30-minute session.
  • A 30-minute readout with the administrator and whoever maintains the site.

The full list goes to the administrator only. Staff have 30 days to make fixes before the governing body sees anything, and the public summary credits the staff who made them. This version doesn't assess accessibility.

Includes the Review

Municipal AI Plan

$16,500 Review included

On agendas and resolutions it's called the Technology and Resident Service Plan. It's ten weeks of work inside a twelve-week window. The daytime work fits into two on-site days, and the rest happens by video before 8:30am or after 5pm.

What the municipality receives

  • The Website Accuracy Review, unless you've already had one.
  • A review of the systems in use today, where information lives, and who maintains what.
  • Two working sessions with department heads to choose first-year priorities.
  • A draft AI use policy for the municipal attorney to review.
  • A 12 to 18 month roadmap.
  • One tool working before the governing body presentation. Usually that's a Clerk's Reference Assistant, a page for staff that answers routine questions from your own website and shows the source and date with every answer.
  • A presentation to the governing body in week 10, followed by 90 days of support for the tool.

A municipality that bought the Review completes the Municipal AI Plan for $9,000, so the total stays $16,500.

How the work is done

Limits that apply to every engagement

  • municontext reads only the public pages on your own site and the documents posted there, at a resident's pace and with written permission. It never logs in.
  • Forms are read so their instructions can be checked against the website. None is ever filled in or submitted.
  • The work never touches resident records.
  • Nothing reaches the municipality until Judah has reviewed it, and every factual statement carries its source.
  • Every scope states that no position will be eliminated or reduced in hours as a result of the engagement.
  • Billing is three invoices, each tied to work your administrator can certify. The final 30% is held until the tool passes its test questions and the top 25 fixes are made.
  • Nothing municontext hosts outlives a paid contract. When support ends, the municipality renews or the tool is switched off with 30 days' written notice, and the question set is handed to staff.
  • Your IT provider is never graded in the review of current systems. They're invited to the first working session and get a one-page sheet listing what municontext touches.
Judah Zeigler Founder, Leonia, New Jersey

Who you're working with

About Judah Zeigler

Judah served Leonia as a councilman from 1992 to 1995, then as mayor from 1996 to 1999 and again from 2016 to 2023, when he governed through COVID. He was on the Planning Board the whole time and chaired the Recreation Commission for five years, so he knows how a borough budget gets built and what a council wants to see before it votes.

In his first term he built a “Customer First” program inside the borough that received an award from Harvard's John F. Kennedy School of Government. He's in the New Jersey League of Municipalities Mayor's Hall of Fame and is a Mayor Emeritus member of the New Jersey Conference of Mayors. He also wrote, and got passed, a New Jersey law creating a dedicated funding source for the Governor's Council on Autism, and he served on that council for ten years.

Outside government, he works in technology. He leads Salesforce and e-commerce work for a large company, and he builds AI agents and automations every week, including the tools municontext delivers.

Independence

What municontext doesn't sell

municontext doesn't sell software, and there's no municontext platform or subscription. It doesn't do IT support either; that stays with your IT provider. The one tool it builds in a Municipal AI Plan is a page for staff that cites its sources, and it isn't a chatbot for residents.

It also takes no commission from anyone who sells software, IT services or chatbots. Every proposal says so in writing.

Questions

Questions administrators usually ask

How does a municipality buy this?

Both products are priced so a municipality can buy them with quotes and a purchase order. municontext holds itself to one contract per municipality per year, under $17,500 in total. Municipalities without a Qualified Purchasing Agent must publicly bid anything over $17,500, and the law adds together everything bought from one vendor for the same purpose in a contract year.

municontext publishes its scope and price. It never writes a municipality's quote request. Your chief financial officer and attorney make the procurement decision.

What about public records?

Your attorney decides what's a public record, and the work is set up with that in mind. The full findings list goes to the administrator as a working list of fixes, and staff get 30 days to make them before the governing body sees anything. The public summary reports what was found and what has been fixed or scheduled.

The draft AI use policy leaves the sections on records, procurement and retention for the municipal attorney to complete.

Does our IT provider need to be involved?

Yes. The review of current systems never grades your IT provider, and they're invited to the first working session. Any tool that would run on municipal devices gets reviewed with them before it goes in. They also get a one-page sheet listing exactly what municontext touches, which is public pages only.

municontext doesn't sell IT support, so it isn't competing for their contract.

Can our council hear from you before we commit?

Yes. Before a municipality awards a Municipal AI Plan, Judah will do a free 45-minute work session with the governing body and take the council's questions himself, including the skeptical ones.

Why does the video use an AI avatar of Judah?

The video says on screen that it was made with an AI avatar, and this page says so too. A municipality's AI use policy will ask staff to disclose AI in the same way, so the video is meant to show what that disclosure looks like in practice.

Contact

Contact Judah

Tell him which municipality you're with and what you're trying to sort out. He can set up a call with your administrator and, if your council wants one, a free work session.

Contact details coming soon